Retailers on Wall Street

Roy White joins PLMALive!’s team covering business news. His first report focuses on three retailers who made their last fiscal year into big successes.

Roy White
Financial Report
June 2012
Retailer's on Wall Street - Roy White
How are store brands doing? You can check Nielsen for market share. You can ask consumers for their opinions. Wall Street has its own way of looking at things and I am happy to join PLMALive! with news and commentary about store brands from the financial and business perspective.
On the supermarket side, financial heads turned to this year as it released its annual report.  Sales last year rose to nearly $44 billion as the chain embarked on a broad array of initiatives, with more private label clearly among them  investment in the future was decidedly up …

•    25 new stores opened to bring the total to 1,678 by year’s end
•    29 lifestyle-format remodels accomplished, bringing this program close to completion
•    47% of stores are now over 50,000 sq. ft.
•    Identical stores showed positive gains in all four quarters
•    Rolled out the “Just For U” digital marketing program for  shoppers
•    The Blackhawk network subsidiary for prepaid products and payment services to consumers grew significantly in 2011
•    And, many additions were made to Safeway’s already robust and sophisticated store brand program

For starters, items were added to the chain’s new Pantry Essentials program, into which have been folded the Value Red and Dairy Glen labels, so that these priced right basic items now number 100.

The chain significantly expanded its Open Nature program of 100% natural products to include bread, Greek yogurt and granola among 125 other items. The program achieved over $100 million in sales in 2011, its first full year of operation.

Net-net, added 949 products to its various store brand programs during 2011, and has initiated a major rethink of its core  private label. That label is being repositioned into four segments Safeway farms for produce, kitchens for baked goods and cereal, home for paper and cleaning products and health care for HBC.

On the drug chain side, CVS’s recent annual report describes a huge, complex and multi-faceted business based on a broad assortment of services and products.

Here’s what the chain achieved financially last year …
•    Corporate sales reached $107 billion up 12%
•    Operating profits rose 3%
•    Net profits rose to $3.5 billion
•    Added 247 new stores for a net gain of 145 taking store count to about 7,300
•    Has 650 minute clinics now in operation, aiming for 1000 by 2016
•    Filled 658 million prescriptions, equal to nearly 20% of the us retail prescription drug market
•    Pharmacy services encompass pharmacy benefits management, mail order prescription service, clinical expertise and more, with revenues of over $50 billion in 2011.

But while CVS Caremark Corporation is definitely a health care and pharmacy services-oriented organization, and 68% of the drug division’s revenue flows from prescription sales, the retail pharmacy chain does in fact have a strong front end. In total, it generated about $18.9 billion in dollar volume out of is roughly 7,300 stores last year, up approximately 3% from the year before.

Store brands play a significant role in CVS’s front end business. The private label program features 4,000 sku’s covering remedies, general merchandise, cosmetics/beauty care, and food. It is one of the industry’s most sophisticated and features the CVS label itself, plus other labels such as CVS gold emblem for candy, snack and food items. The P/L program accounts for 17.5% of front-end sales, or about $3.3 billion.  Store brand sales were up about 5-6% in 2011, around double the growth rate generated by the total front end. CVS merchandising management continually updates the program, and last year saw the introduction of the “Just The Basics” line with 100 plus items. The chain is aiming for a 20% private label ratio in front end sales over the next several years.

Among mass merchandisers, Dollar General’s sales for fiscal 2012 climbed 13.6% to nearly $15 billion and net profits soared over 22% to $767 million. Dollar General’s stats make interesting reading. At year-end, the chain operated 9,937 stores, and has since crested the 10,000 mark, after opening 625 units for a net gain of 565. Sales per square foot of selling space were $213, and each unit averages around $1.5 million annually. Stores are about 7,200 sq. ft. in size. Same store sales were up 6% for the year. The chain developed gross margins of 31.7%.   Dollar General has an extensive private brand program and according to most recent 10k, the chain has substantially increased the number of private brand items and sees the program as a sizeable part of future growth plans.  In fact, in February, Dollar General exercised an option to purchase the Bobbie Brooks trademark, an apparel line. The chain’s labels include Clover Valley for food products, DG Home for household products, Everpet, DG Baby, Sweet Smiles for candy, and others, as well as DG Health and DG Body covering health and beauty care.

Of course, not all retailers enjoyed banner years. The economy has left many companies in the distribution sector struggling to stay ahead of the game.  We will be looking more at how businesses are coping with the economy in future reports.

For now, this is Roy White reporting for PLMALive!

PLMALive! Archives:
the Best of the Year Past
Store Brands’ Sweet Tooth

Candy is comfort food. Candy is delicious. Candy is many things, but until now it has not been a major private label category. That is starting to change as Len Lewis discovered.

New Materials Turning Sci-Fi Into Reality

You wouldn’t believe it if you didn’t see it, but new materials are creating new concepts for indestructible and light packaging. Dr. Kantha Shelke explains.

Where Do All the Old Brands Go?

Brand equity can count for a lot. That’s why some retailers are buying up former national brands for their own private label programs. David Merrefield analyzes the strategy.

Smart Phones for All Ages

Whether you are 25 or 85, there’s going to be a smart phone in your future. And nowhere will it be more apparent than in the supermarket. Brad Edmondson reports.

What’s Ahead for PLMA?

The association is rolling out many programs this year. Brian Sharoff tells Tim Simmons the new programs include a website with the industry's largest database of information.

"Anytime, Anywhere" Shoppers

This new generation of smartphone shoppers want to buy a wide array of products, even groceries, "anytime, anywhere." Tim Simmons explains in an interview with Marc Hubbard, Senior Vice President of Planet Retail.

Customer Service Makes A Difference

The success of Apple stores is changing the way some retailers view customer service. Tim Simmons interviews Carmine Gallo, author of “The Apple Experience.”

What Will They Think Of Next?

Dr. Kantha Shelke reports on new techniques of packaging that go beyond traditional functions.

Alternative Grocers

Roy White analyzes the role that alternative grocers are playing and how they are achieving success with store brands.

Urban Infill

As more and more urban centers enjoy rejuvenation and gentrification, retailers are seeing new opportunities for smaller stores and larger store brands footprints. Brad Edmondson explains.

The Future of Functional Foods

Attacking serious health problems with functional foods is gaining retailer attention and may create a new role for store brands. Len Lewis reports.

Why Are Big Brands So Worried?

Accenture’s new study sheds light on consumer confidence in the quality of store brands. Tim Simmons interviews Accenture’s Director of Consumer Goods Practice Bob Berkey.

Store Brands Helping Medium-Sized Retailers Grow

Roy White profiles three medium-sized retailers who are building their businesses with the emphasis on their own brands.

The Battle for the Consumer’s Stomach

Who’s winning the battle for share of stomach? Answer: The supermarkets. David Merrefield explains why.

What Is Washington Up To As The Election Nears
With the election campaign dominating the news, Tim Simmons interviews lobbyist Erik Winborn about the issues affecting the store brands industry in Washington, including legislative and regulatory issues.
 The Challenge of Marketing to Ethnic-America

Ethnic-Americans account for almost 35% of the U.S. population, but retailers have to understand the challenge of marketing to these groups to succeed. Len Lewis reports how.

The Pre-Diabetic Crisis

The number of Americans who are “pre-diabetic” is growing. With the right food and exercise, doctors say that they can steer clear of the illness. Brad Edmondson explains the potential of private label to help.

President's Notebook

How has the private label business changed since the 1950’s? PLMA president Brian Sharoff spoke with Don Spellman, who remembers a time when a handshake between buyer and seller meant something.

Is Online Grocery Retailing for Real?

Online grocery retailing hasn’t expanded much in the U.S. but it is one of the hottest topics in Europe. Tim Simmons interviews Richard Wallace, business analyst for IGD.

Retailers on Wall Street

Roy White joins PLMALive!’s team covering business news. His first report focuses on three retailers who made their last fiscal year into big successes.